Jeannell Mansur is Principal Consultant for Medication Management and Safety for Joint Commission Resources (JCR) and Joint Commission International.   In this role, she provides direction to hospital leaders on medication safety design, medication system optimization and technology implementation to support patient safety and effectiveness. Organizations have sought her expertise in Lean Six Sigma and change acceleration performance improvement methods and tools to implement effective and sustainable improvement to challenging issues. Also in her role as Principal Consultant, Dr. Mansur provides expertise to the Joint Commission enterprise on medication system themes.

Dr. Mansur completed training with the Institute for Healthcare Improvement in medication safety under the direction of Drs. Donald Berwick and Lucian Leape.  As a result of this training Dr. Mansur was able to craft a systems-based approach to medication safety that is in line with Dr. Mansur’s philosophies.

Dr. Mansur has extensive experience in all aspects of medication system design and implementation as well as hospital pharmacy which includes clinical, operational and management responsibilities. Dr. Mansur was Director of Pharmaceutical Services at the University of Chicago Medical Center for 12 years before she became Executive Director for Pharmacy Informatics.  As the Executive Director for Pharmacy Informatics she was involved in the planning, building and implementation of the organization’s electronic medical record.

Dr. Mansur received her Bachelor of Science degree in Pharmacy from the University of Michigan and her Doctor of Pharmacy degree from Wayne State University.

Dr. Mansur has consulted throughout the United States, and internationally in Europe, Asia, Africa, Central and South America, the Far East and the Middle East.  Dr. Mansur has published and presented extensively in the areas of medication safety and pharmacy operations improvement. She authored a chapter on Medication Safety in “Pediatric Safety in the Emergency Department," a textbook published jointly by Joint Commission Resources and the American Academy of Pediatrics.  In 2016 she authored an article entitled “Medication Systems and the Important Role of Pharmacists” in Drugs & Aging  and a chapter enttiled “Immediate-Use Compounding” in Compounding Sterile Preparations, Fourth Edition, published by the American Society of Health-system Pharmacists. 

Dr. Mansur has been recognized for her distinguished work by the designation of Fellow with the American Society of Health-System Pharmacists and the American Society for Medication Safety Officers. She is a voting member of the United States Pharmacopeial (USP) Convention.